Responsibilities:
• To foster and build good customer relationship at all levels for revenue growth and customer retention.
• To work with Solution Manager & specialists to propose relevant and cost effective ICT solutions for corporate customers, covering local & international services
• To understand and identify corporate customers’ ICT needs through account planning and profiling.
• To lead bids or RFPs to ensure proposals are submitted in order to win.
• To identify business opportunities and synergy with customers in areas of cooperation.
• To identify reciprocal businesses and areas of cooperation whenever there are opportunities.
• To ensure all support or tasks requested by Global Account Director are done timely and effectively.
• To ensure that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept.
Requirements:
• A degree or higher with at least 2 years of relevant working experience in account management in various industries achieving an excellent sales track record.
• Experience in telco or ICT account management will be an added advantage
• Able to build good customer relationship at all levels.
• Able to deliver professional sales presentation, proposals and reports.
• Able to sell the full range of IT/Telecommunications solutions.