Responsibilities

·          Process routine RMA and fulfilment

·          Attend to customers’ enquiries and liaise with closely with factory

·          Arrange and liaise with forwarders on export shipment

·          Prepare CID report

·          Daily updates of tracking reports

·          Tracking of incoming and outgoing shipment in Shipment Tracker

·          Process Billing

·          Filing and any other ad-hoc duties

Requirements

·          Diploma or equivalent

·          At least 1 year

·          Good knowledge of SAP is an advantage

·          Good problem solving skills, negotiation and interpersonal skills

·          Organized, fast learner and able to multi-task